GOLDMINE TO MARKETPortal access
HELP CENTER

Know what’s here.
See what’s next.

GOLD ships in sprints. This page is the single source of truth for what is released, what is planned, and how each role gets started.

Your portal in 2 minutes: one short guide per role.

OWNER

Your portal in 2 minutes

Whole-company view: production, gold, finance, investors, branding and members.

  1. Command map
  2. Overview
  3. Site simulator
  4. Messages
  5. Help desk
Coming for you: Plants & shifts (S4) · Lots, assays & genealogy (S4) · Products & inventory (S4)
ADMINISTRATOR

Your portal in 2 minutes

Operates the tenant: approves members, grants project access, reviews every record type.

  1. Command map
  2. Overview
  3. Site simulator
  4. Messages
  5. Help desk
Coming for you: Plants & shifts (S4) · Lots, assays & genealogy (S4) · Products & inventory (S4)
INVESTOR RELATIONS

Your portal in 2 minutes

Investor relations: pipeline CRM, data-room analytics, inquiries, updates, documents and meetings.

  1. Command map
  2. Overview
  3. Site simulator
  4. Messages
  5. Help desk
Coming for you: Daily AI brief (S8) · Anomalies & forecasts (S8) · Partner & buyer portals (S9)
OPERATIONS

Your portal in 2 minutes

Sites, circuits, field report review, production analytics and gold batches from the field.

  1. Command map
  2. Overview
  3. Site simulator
  4. Messages
  5. Help desk
Coming for you: Plants & shifts (S4) · Daily AI brief (S8) · Anomalies & forecasts (S8)
FIELD OPERATOR

Your portal in 2 minutes

Mobile-first: today’s numbers, shift entry and batch seals for assigned sites only.

  1. Command map
  2. Overview
  3. Messages
  4. Help desk
  5. Projects
Coming for you: Plants & shifts (S4) · Daily AI brief (S8) · Anomalies & forecasts (S8)
FINANCE

Your portal in 2 minutes

Sales and finance dashboards, verified investments and distributions, batch verification.

  1. Command map
  2. Overview
  3. Site simulator
  4. Messages
  5. Help desk
Coming for you: Lots, assays & genealogy (S4) · Products & inventory (S4) · Orders & shipments (S5)
RESTORATION

Your portal in 2 minutes

Restoration work areas, evidence, progress and inspection decisions.

  1. Command map
  2. Overview
  3. Messages
  4. Help desk
  5. Projects
Coming for you: Audit & ESG packs (S7) · Daily AI brief (S8) · Anomalies & forecasts (S8)
REFINERY

Your portal in 2 minutes

Gold ledger, batches arriving for refining, assays and custody hand-offs.

  1. Command map
  2. Overview
  3. Messages
  4. Help desk
  5. Projects
Coming for you: Lots, assays & genealogy (S4) · Products & inventory (S4) · Daily AI brief (S8)
LOGISTICS

Your portal in 2 minutes

Circuits, custody transfers and movements between site, refinery and vault.

  1. Command map
  2. Overview
  3. Messages
  4. Help desk
  5. Projects
Coming for you: Products & inventory (S4) · Buyers & KYC (S5) · Orders & shipments (S5)
COMPLIANCE & ESG

Your portal in 2 minutes

Read-only oversight: production, custody, sales, restoration, ESG and the audit trail.

  1. Command map
  2. Overview
  3. Messages
  4. Help desk
  5. Projects
Coming for you: Lots, assays & genealogy (S4) · Products & inventory (S4) · Buyers & KYC (S5)
INVESTOR

Your portal in 2 minutes

Only permitted projects: your verified position, milestones, accepted KPIs, statements, documents and a direct line to the team.

  1. Overview
  2. Command map
  3. Messages
  4. Help desk
  5. Projects
Coming for you: Audit & ESG packs (S7)
LAND PARTNER

Your portal in 2 minutes

Title-holder view: material from your title, gold recovered, share statements, restoration on your land, messages.

  1. Overview
  2. Command map
  3. Messages
  4. Help desk
  5. Projects
Coming for you: Audit & ESG packs (S7) · Partner & buyer portals (S9)
BUYER

Your portal in 2 minutes

Buyer view: messages, meetings and published documents today; orders and shipments arrive in Sprint 5.

  1. Overview
  2. Command map
  3. Messages
  4. Help desk
  5. Documents
Coming for you: Buyers & KYC (S5) · Orders & shipments (S5) · Partner & buyer portals (S9)

Questions about access or your tenant: contact your operator’s administrator. Platform support: support@example.com.